Being able to offer your guests contactless check-in and payment using a kiosk or their phone provides customers and staff safety and quickness. The guest feels secure that their information will not be compromised.
Also, there is no chance for an employee to accidently short change the guest or the resort.
Just like checking in at an airport, the guest is able to move efficiently and quickly to their room.
Using technology to stay in contact with guests while traveling to your hotel location enables employees to be ready ahead of the guests’ arrival. In doing so there is never a need for the guest to be waiting to check in and their luggage can be attended to at all times.
Using technology frees the workers to accomplish other necessary tasks. They are able to work more efficiently and in a safer environment.