Groove entertainment is wonderful!! I work for an assisted living facility and when I need help with any of our equipment or have any questions they are always there to help! They are always polite, friendly and very helpful. I never have to wait long to get help, I usually get a man named William and it never takes him long to get me up and running which is wonderful ...I would recommend using Groove for your business!!!
Patrick was AMAZING. Working at a hotel, each TV working properly means hundreds of dollars per night. He was able to assist me with not one, but four TVs tonight within 20 minutes. With many options for TV providers for my hotel.. I will forever be a customer as long as I can continue to have support like Patrick has given me today.
They went above and beyond to install service to 2 different hotels in an extremely fast manner that was also professional. They were able to connect over 200 TVs between 2 properties on multiple floors in about a week. Highly recommend!
Installation for hotel went seamlessly. We have had no problems with our service. They did wonderful work and we are very satisfied. Ryan B. Was amazing. Followed up with us to make sure everything is good. Sent me a channel guide quickly. What a great company!
We really appreciate the service offered us by Groove. From the start to finish, Ryan totally did an awesome job getting everything put together and also with the whole project in General. Also want to thank Lance for the job well done with installation and setup as well. Definitely would recommend Groove to everyone. Thank you guys for everything!!!!
Groove Entertainment manages the DIRECTV service for our Townhouse Association in Red River, New Mexico. Despite the fact they are in Salt Lake City and we are in New Mexico, they are highly responsive to our needs. They have consistently addressed our service issues in a quick and efficient manner and are very friendly and professional in our interactions with their staff. They arrange on-site service from the nearest contractor if we need it. Our Association highly recommends this company!
