Support

Groove Support

In need of assistance? Our 24/7 US-based support team is here around the clock to keep your property running smoothly.

Sales Team

Interested in a quote on our services?

 

Reach out to our sales team today for an estimate.

General

In need of general support?

 

Get answers to billing and account questions.

Multifamily

A current MDU customer?

Connect now for tech support for your apartment, condo, and student housing community.

Hospitality

A current hospitality customer?

 

Reach out for hotel, motel, and resort tech support now.

Senior Living

A current senior living customer?

Call now for tech support for assisted living, independent living, and all elder care properties.

TotalVue Support

Need help with TotalVue? Our step-by-step guide and short videos walk residents and staff through everything, including setting up recordings, using Lookback, and watching live TV. Use the link below to get started.

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Still Have Questions?

Check out our FAQs page for quick answers to common questions about billing, service, and account setup. 

If you’d rather reach out to us online, fill out our contact form and someone will follow up with you directly.

No matter how you connect with our team, we’re here to make sure you get the help you need.