It has become more important than ever to ensure your networks are secure for you, your staff, and your guests. Unfortunately, those in the hospitality industry are becoming prime targets. There are many threats in the cyberworld that could wreak havoc on your business.
Identity Theft From Your Organization
Identity theft happens when cybercriminals are able to breach firewalls and other cybersecurity measures. After they have breached the system, they are able to collect personal information and even steal credit card information.
Sometimes this breach happens within the company from an employee stealing personal information from guests and then selling it to those on the dark web.
What is DarkHotel
DarkHotel is a group of hackers that have been known to attack those in the hospitality industry and politicians. Using malware, they first infect their victims’ devices with a Trojan, luring the victim in. Then they install spyware and a keylogger.
Once in, they are able to access personal information, credit card numbers, and more.
How Does Phishing Impact My Hotel
Phishing is the act of cybercriminals sending emails, text messages, and phone calls hoping for someone to take the bait. Once they get a nibble, they will attempt to coerce the individual into sharing personal information and passwords with them.
Criminals are able to access your wifi and hijack your guests’ information as well as your staff’s. They could even steal from you directly. To avoid these thieves, you should have ongoing training sessions with your employees that teach them what to watch out for and how to distinguish a phishing call or email.
Cybersecurity Solutions
It would be best if you also implemented excellent cybersecurity software. Your cybersecurity should include:
- Firewalls
- Anti Malware
- Antivirus
- Encryption software to hide card information.
A professional IT service can evaluate your needs. They can set up your properties with state-of-the-art surveillance as well as monitor your hotel cybersecurity. Connect with the team at Groove today to learn more.
