Frequently Asked Questions About Groove Technology Solutions
Have questions? You’re in the right place. Explore Groove’s most frequently asked questions to learn more about who we are and what we do
Can Groove integrate with existing property management systems?
Yes! Groove technology integrates with many property management and building automation platforms. Our team assesses your current setup and develops a plan to minimize disruption while optimizing system performance.
How do I get started with Groove?
Getting started is simple: contact our sales team or fill out the online consultation form. We will evaluate your property’s needs, design a tailored technology plan, and support you from installation through ongoing management.
How do Groove’s solutions perform in key categories?
Groove’s technology solutions are built to deliver reliability, efficiency, and long-term value across every property type:
VoIP Phone Systems – Provide scalable, crystal-clear calling with concierge-level service, professionally installed and fully supported.
AI Video Surveillance – Enhance safety with intelligent cameras that offer real-time alerts, remote access, and advanced analytics.
Structured Cabling & Fiber Networks – Ensure your property is ready for the future with expertly designed horizontal, backbone, and fiber infrastructure.
Smart Access & Locks – Simplify entry with secure, keyless solutions controlled by mobile devices or PIN codes, fully integrated with your building systems.
Energy Management & Sustainability – Lower costs and reduce energy usage with smart thermostats, LED lighting, and automated building controls.
Together, these solutions streamline operations, strengthen security, and create a better experience for both staff and residents.
What is the "Groove Guarantee"?
Groove offers an industry-first performance-backed guarantee – the Groove Guarantee. If we fail to deliver on time, on scope, on budget, or provide exceptional support, you receive a $500 gift card—no questions asked.
What pricing models does Groove offer?
Groove offers flexible pricing options to fit property needs:
- Subscription-based models for ongoing service and support.
- One-time installations for turnkey projects.
Costs vary depending on property size, services selected, and custom requirements. Contact us for a personalized quote.
Who do I contact for support?
Groove offers dedicated, U.S.-based support teams for each vertical:
- General Support: +1 801 396 2521
- Multifamily: +1 801 396 6647
- Hospitality: +1 801 994 3642
- Senior Living: +1 801 960 2430
- Sales: +1 385 334 4390
What sustainability or energy-saving features are included in Groove's solutions?
Groove technology includes energy-efficient solutions like smart thermostats, LED lighting control, and automation optimized for reduced power consumption. These features enhance comfort, lower costs, and support sustainability initiatives.
Still have questions? Contact our team today.
Our FAQs covers the basics, but every property has unique needs. Reach out to our team today and let’s find the right solution for your community.