The Salt Lake Tribune Honors Groove Technology Solutions with 2022 Top Workplaces Award
The Salt Lake Tribune Honors Groove Technology Solutions with 2022 Top Workplaces Award MIDVALE, Utah — November 21, 2022 — […]
Any trip to the hospital comes with a certain degree of stress. Whether it’s for a planned visit or an unexpected emergency, it’s nerve-wracking.
Lots of people find comfort in watching familiar television programs, which is why it’s crucial that your hospital is equipped with the best TV package possible.
People expect to be able to watch TV while in the hospital. It eases recovery and helps put people at ease, but missing out on their favorite programs can be frustrating. Groove Technology Solutions makes it easy to provide simple and high-quality television for your patients.
Lots of people view hospitals as depressing places. They are obviously integral to our society, but nobody really wants to take a trip to the hospital. Patient amenities and offerings, like high-quality entertainment setups, can offset these expectations and ensure that the patient has a great experience.
Hospitals used to be a considerably more boutique club, like an experience for the wealthy. They offered care, but also swimming pools, rooftop bars, and other somewhat extravagant amenities. However, time marched on, and hospitals became a more routine piece of our everyday lives. The focus shifted to a higher volume of care, which meant many amenities were abandoned.
The net effect of this shift is generally positive. More people have access to high-quality health care and potentially life-saving treatments. However, this shift doesn’t mean you have to completely abandon providing your patients with specialized comforts and amenities.
A TV in a hospital room is practically a baseline expectation now.
People love to find solace in their TV programs. Watching certain shows can become almost like a sort of ritual or an escape from the rougher details of real life. Being a patient in a hospital isn’t exactly the most comfortable experience of all time, which is why patients turn to their television to boost that comfort.
According to Mohammed Afjal Ali, a senior critical care technologist, “Patients need to have free entertainment to lift their spirits and give them something to focus on while confined to a hospital bed.” He describes first-hand experiences on seeing how entertainment systems can improve patients’ physical, emotional, and mental states of being.
A hospital TV is generally a welcome distraction in a difficult time. Studies indicate that people watch an average of 6 hours of television a day while at home. That number increases to 11 hours a day while in the hospital. Assuming the patient spends eight hours of their day sleeping, that means they spend almost 70% of their waking hours watching television.
Many clinical experts have asserted that a television in the recovery room contributes to healing and overall patient satisfaction. High patient satisfaction leads to patient loyalty, which ensures a higher rate of return from your patients. When they need a hospital, you want them to remember their experience fondly.
You may be wondering why there’s a need to differentiate hospital TV from regular in-home consumer TV. Hospital TV services should make the consumer feel at home while also supporting the patient’s recovery through information and education.
Basic consumer TV packages rely on the consumer understanding how the different channel guides may work or whether the package includes certain programming and any number of other variables. Great hospital TV removes the need to know the ins and outs of the system, creating a simple, easy-to-follow interface for the patient.
Groove Technology Solutions offers a variety of different TV packages at affordable prices to ensure patients can enjoy whatever content they are looking for. There’s something for everyone, from the kids and family programming, to the dedicated sports fan, to the local news junkie—everyone can find what they are looking for.
|DirecTV Package||What’s Included|
|Family||55+ channels, including educational and family-friendly programming|
|Select||95+ channels, including local news, major networks, family entertainment, and sports|
|Entertainment||100+ channels, including major sports and network news coverage|
|XTRA||155+ channels, including premium options and comprehensive sports and news programs|
Groove Technology Solutions is a DirecTV authorized hospitality dealer. This means they specialize in providing DirecTV services to your industry. All of their packages include expert installation from certified technicians and 24/7 customer support. There are no upfront costs, and they are happy to work with your budget. Request a quote here.
Now the package is important, but the hardware is equally important. Having a low-quality display can be annoying at best and downright infuriating at worst. Groove Technology Solution soffers high-quality Samsung commercial displays that create easy and delightful viewer experiences. These displays allow customization, so you can share hospital information alongside great programming.
|Groove Technology Solutions Displays||What’s Included|
|Luxury||Hospitality home menu, content sharing, logo display with timeout settings, welcome message, bluetooth music player, swivel stand|
|Premium||All of the above, plus an added security mode for patient protection and privacy|
|Advanced||All of the above on the highest quality display system available|
The greatest advantage to your hospital is the inclusion of the hospitality home menu and the welcome message. These simple inclusions make the patient feel at ease with the system and comfortable navigating the operations. Think of it as a personalized invitation to relax and enjoy the amenities.
While the TV primarily serves as an entertainment device, you could quickly turn it into an interactive educational and engagement tool. Connecting your hospital’s TV system with medical devices allows for visual interpretation for the patient to monitor and better understand their condition.
Pharmaceutical companies have also started to embrace the educational potential of hospital TVs. Many have produced informative videos regarding certain treatments and medications for the patient’s viewing. These instructionals can be viewed by patients to help them better understand any prescriptions without the need to call a nurse or doctor.
Lots of people consider themselves visual learners. They may not digest information as well just by hearing it compared to if they were to see a visual indication of it. Connected TV systems that allow patients to see what the doctor is talking about are one incredible engagement innovation that definitely heightens the patient experience.
Your hospital could also consider adapting print materials into video materials for patient viewing. Many patients feel overwhelmed with lengthy print materials, and many more don’t even begin to read them. Consider adapting these resources into multimedia presentations.
With the wealth of information on the internet, it’s important that you provide patients with easily digestible and reliable information. Otherwise, they may go in search of it on their own online and find some less than reliable information. Investing in your own multimedia presentations will build trust with your patients and continue to boost their overall satisfaction.
There’s nothing more frustrating than spending a ton of money on a new system and then having something go wrong. You contact your provider’s customer service, and it seems that no matter how many times you try, you can’t get the issue resolved. Now you’ve got an expensive system that is as good as a paperweight.
Providing high-quality, reliable service is deeply built into Groove Technology Solutions. Our technicians all pass through a rigorous certification series, so you can trust that they’ll design the best solution for your particular environment. We know that every hospital is different, and that’s why you’ll get a personalized solution from our technicians.
In our years of service, we have seen tons of spaces of all shapes and sizes and use those experiences to inform our engineering. The last thing you want is a brand new system with unattractive wires hanging or unsightly holes in the wall. Our engineers know how to bring the cleanest and simplest system to your rooms, no matter how the building is designed.
Groove Technology Solutions is also proud to offer 24/7 customer support. Emergencies don’t pay attention to what time of day it is, and likewise, your patients need to count on their service being available at all hours. That’s why Groove Technology Solutions is committed to supporting your system and problem solving with you all day and all night.
We’ve already mentioned that the installation will be smooth sailing, however, you can also count on easy upgrades whenever you want. You’re not locked into a particular level of service, and you can easily upgrade to a higher level whenever you’d like. Our “Upgrade Anytime” option lets you adapt and adjust as things change.
Perhaps most convenient of all, we offer single invoice solutions. If you manage several locations and would prefer to see all their services wrapped together, then Groove Technology Solutions specializes in providing that single invoice. This puts everything you need in one place, eliminating confusion and headaches along the way.
Never doubt the importance of great service. All the bells and whistles in a system don’t mean anything if you can’t get them to do what you want them to. With Groove Technology Solutionst, you can trust us to keep things running smoothly 24/7.
If you ask people what shows they have been watching lately, their answer probably comes from a popular streaming service. Cable television certainly isn’t dead and gone, but more and more people rely on streaming services, such as Netflix, Hulu, HBO Max, Amazon Prime, and Disney Plus for their favorite television and movie content.
Sports and news still hold their grip over the cable empire, but exciting new comedies and dramas are popping up across streaming services every day. You should consider making an easy system available for patients to continue binge-watching their favorite show while recovering or checking out the latest true crime docu-series.
Smart TVs come built with all the top streaming services. Giving people the chance to log in to their existing streaming accounts while in the room allows the patient to pick up wherever they left off at home. This way, they’ll likely be handling an interface they are familiar with, and it continues to reinforce the feeling of being at home.
Replacing every TV with a new dedicated Smart TV every few years could be costly. Consider streaming devices like Google Chromecast, Amazon Fire Stick, or Roku boxes. These plug-in streaming devices can turn your hospital TVs into smart TVs with ease. They need to be connected to the internet and plugged into the TV, but from there, the patient can easily access all their services.
An important piece of this puzzle is successfully signing out of a patient’s account upon their departure. Many patients may remember to do this themselves, but just as many will probably forget to sign out of their accounts. Some technologies may offer an “automated logout” function that can be programmed in advance; otherwise, be sure to check when the room is turned over.
Energy bill concerns in a hospital are nothing to shy away from. It’s no secret that 100 TV sets left on all night long while patients sleep can quickly add up. You want to be sure to balance the economic benefits along with the patient benefits of your new entertainment system. Let’s look at a few energy-saving technologies to consider.
This is also known as a “sleep timer.” You’ll want to be sure your TVs are equipped with this function to prevent a patient from leaving a TV on 24 hours a day. The TV can be pre-programmed to turn off after a certain amount of inactive time, or a time in which no channels and or volume were changed.
TVs have made a tremendous amount of progress when it comes to the display. While the latest and greatest picture may be a truly brilliant image, it may not be worth it if it burns through a ton of energy. Check the models for the display type to make sure that it meets your visual standards, but also provides some savings in energy efficiency.
Some TVs include a sort of pop-up notice or reminder program to check in with the viewer. You can program the message to appear after a certain amount of continued usage and use it to encourage the viewer to take a break. This could be a helpful reminder that too much screen time can have its downsides.
Manufacturers offer healthcare-grade TVs that may resemble standard consumer devices, but offer a list of subtle differences for the best experience in a healthcare setting. These TVs meet standards set by The Joint Commission, the National Fire Protection Agency, and the National Electrical Code agencies.
Healthcare TVs are generally sturdier than consumer models and are better equipped to handle the high electricity needs of a hospital. Some other adjustment differences you may notice often include volume limit controls, pillow speaker connections, and front panel locks. This gives you more control over the patient experience to ensure that everyone remains satisfied.
There are some other differences in these healthcare TVs that are not exactly safety measures, but can provide some benefits in your space. First and foremost, the TVs are usually equipped with easy installation features, such as simple mounting designs and slimmer profiles to save on space.
They also often feature rounded edges to avoid possible injury and powerful front-facing speakers for better audio quality. You’ve probably seen plenty of mounted TVs on swivel adjusted arms. These TVs are designed to work best on exactly these types of systems. This way, they can be tucked aside when not in use and free up space for care.
Groove Technology Solutions aims to be your one-stop-shop for all your technological needs. Not only do we offer the high-end television packages discussed above, but we also provide WiFi, phone systems, energy management, video surveillance, and general in-room technology services. Let’s take a quick look into each of these offerings and how they can benefit you.
Wireless internet isn’t a luxury—it’s an expectation. Moreover, people get frustrated with slow connections and low-quality internet very quickly. Having a fast, strong wireless internet connection that you can rely on is key to keeping clients satisfied. Groove Technology Solutions can bring its top-notch service and installation to meet all your WiFi needs.
We only use the best hardware available to meet your internet service goals. You have your choice of service providers, including plenty of the most popular options, like AT&T, Verizon, Comcast, and dozens of others.
Best of all, our technicians work with you to build your customized system that best meets your space’s needs. We’re ready to work with indoor and outdoor spaces, combining the two of them, and any situation in between. There’s no one size fits all solution, so we’ll work with you to meet your budget and specific needs.
Reliable phone service is another non-negotiable offering you should pay attention to. Patients expect to be able to pick up the phone and communicate with ease. Groove Technology Solutions is committed to providing you and your patients with simple and reliable phone services to meet all your communication needs.
Once again, there’s no such thing as one size fits all, or one system fits all. Our certified technicians will tailor your phone system experience to your space, needs, and budget. You won’t be expected to sign a blanket agreement with lots of stuff you don’t need. You’ll be getting the same excellent service with a system that is made just for you.
Everybody wants to save some energy; it’s good for the planet, and it’s good for your bottom line. Wasteful electronics and inefficient systems can quickly add up. Groove Technology Solutions is proud to create efficient energy-saving solutions without sacrificing the quality and comfort that your clients expect.
We can implement Telkonet’s EcoSmart system to ensure the highest performance and most efficient use of energy. A series of brilliantly designed IoT-connected devices minimizes wasted energy without impacting performance. These devices include smart thermostats, occupancy sensors, door contacts, outlets, light switches, and more.
Clients who work with our technicians to improve their energy management have reported average savings between 25-45% in their electrical bills. That’s a lot of dollars saved across a large operation, and it’s savings that you can pass on to your employees and clients. This ongoing circle of satisfaction helps to ensure loyalty and confidence in your service.
High-quality security is crucial to ensuring staff and client safety, as well as liability prevention. We’ll work with you to create customized high-end surveillance packages that improve safety and peace of mind while reducing your exposure and liability. Our technicians also continue to work with you to update your system as needed with their 24/7 support.
Surveillance is tricky, and you certainly want to work with someone you can trust to put it together for you. There’s no room for error in safety, which is why our certified technicians are the perfect partner for designing and installing your new surveillance system.
They offer a variety of solutions to meet your specific needs, including HD resolution cameras, wireless systems, and other must-have options for the latest and greatest in video surveillance. New technology emerges every day, and updating your system is as easy as can be. Our experienced technicians stay on top of the newest trends, and you can always count on them to have a solution.
There’s no excuse when it comes to theft, accidents, or suspicious activity. If you’re feeling behind the curve, there’s no better time to get caught up. Contact Groove Technology Solutions right away to keep your employees, clients, and yourself safe and secure.
Great TV, internet, phones, and security are essential in your industry, and we’re more than happy to service those needs. But it doesn’t stop there. Groove Technology Solutions also offers the latest and greatest for general in-room technologies; from digital signage to low voltage devices and alarm clocks, we have you covered.
We excel in creating digital signage. We’ll work with you to create a personalized message for lobby or common area TVs that help to boost your message. Digital notices like these reinforce a sense of comfort and ease among clients.
You can also work with us to get a custom-designed low-voltage cabling system installed. Like other Groove Technology Solutions solutions, these are custom-designed to meet your needs and space.
We also partner with Amazon and Kube Systems to provide access to Amazon’s Alexa Assistant and Kube alarm clocks. These smart assistants offer the client flexible control over their room and devices, using the alarm clock’s sport USB outlets and wireless charging pads to keep all their devices primed and ready.
Whatever your specific in-room technology needs are, we’re sure to work with you to find the best solution. Our service is unparalleled, and our commitment to personalized solutions means you’re getting the best packages for your needs. You never have to doubt that a different system might have worked better because this is a system designed just for you.
Your patients count on enjoying great TV while they are in your care. Keeping them satisfied is what your hospital’s reputation is built on. To meet those expectations, partner with a provider you can trust. Groove Technology Solutions is committed to providing you with the best entertainment package at the best price with the best customer service.
We operate in all fifty states and have serviced over thousands of exceptionally happy clients. All together, this adds up to over 180,000 rooms across the United States. Our expert installation and 24-hour customer service keep your system running smoothly and worry-free.
We don’t believe that one system can work for everyone. This is why we only employ certified technicians you can trust to bring the perfect TV, WiFi, or phones to your hospital or business. You’ll only pay for what you need, and you can trust that it’s the best system for you.
Patients rely on the comfort of their favorite show to bring them back to the familiarity of life back at home. Being in a hospital is already unnerving enough without the hassle of interrupting your recent binge-watch. Join our thousands of happy clients in all 50 states and work with Groove Technology Solutions to bring the comfort of the living room into the recovery room.